Terms of service

TERMS OF SERVICE

Last Updated: June 2026

Welcome to KLYRA TRENDS ("Company", "we", "us", "our"). These Terms of Service govern your access to and use of our website, products, services, content, and features available through our online store.

By accessing, browsing, registering, purchasing, or otherwise using our website, you agree to be legally bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, please discontinue use of our website immediately.

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1. ELIGIBILITY

You must be at least 18 years of age or have the consent of a parent or legal guardian to use this website.

By using this website, you represent and warrant that all information provided by you is accurate, complete, and current.

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1. ACCOUNT REGISTRATION

You may be required to create an account to access certain features.

You are responsible for:

• Maintaining account confidentiality.
• Restricting access to your account.
• All activities conducted through your account.

We reserve the right to suspend or terminate accounts suspected of fraudulent, abusive, or unlawful activities.

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1. PRODUCTS AND SERVICES

We strive to ensure product descriptions, pricing, images, and specifications are accurate.

However:

• Product images are for illustration purposes only.
• Actual colors may vary due to display settings.
• Packaging may differ from displayed images.
• Minor variations may occur due to manufacturing processes.

We reserve the right to modify or discontinue products without notice.

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1. DROPSHIPPING BUSINESS MODEL

KLYRA TRENDS operates using third-party suppliers and fulfillment partners.

Therefore:

• Products may be shipped directly from suppliers.
• Orders may arrive in multiple shipments.
• Packaging may vary.
• Delivery timelines may vary by product and location.

Customers acknowledge and agree that delivery estimates are not guaranteed.

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1. PRICING

Prices are subject to change without prior notice.

We reserve the right to:

• Correct pricing errors.
• Cancel incorrectly priced orders.
• Limit quantities purchased.

Taxes, customs duties, import fees, and local charges may apply depending on the destination country.

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1. ORDER ACCEPTANCE

An order confirmation email does not constitute acceptance of an order.

We reserve the right to:

• Refuse any order.
• Cancel any order.
• Limit quantities.
• Request additional verification.

Orders may be cancelled due to:

• Fraud suspicion.
• Product unavailability.
• Payment issues.
• Pricing errors.

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1. PAYMENT TERMS

All payments must be completed before order processing.

We accept approved payment methods displayed on the website.

Customers represent that they are authorized users of the selected payment method.

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1. SHIPPING POLICY

Shipping times are estimates only.

We are not liable for delays caused by:

• Courier companies.
• Customs clearance.
• Government restrictions.
• Weather conditions.
• Public holidays.
• Supply chain disruptions.
• Force majeure events.

Shipping dates are estimates and not guaranteed delivery commitments.

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1. CUSTOMER ADDRESS RESPONSIBILITY

Customers are responsible for providing complete and accurate shipping information.

KLYRA TRENDS shall not be liable for:

• Incorrect addresses.
• Undeliverable packages.
• Failed delivery attempts.

Additional shipping charges may apply for reshipment requests.

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1. RETURN AND REFUND POLICY

Returns are accepted only in accordance with our Return & Refund Policy.

Products returned without authorization may be rejected.

Refund approval is subject to product inspection and compliance with our return requirements.

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1. MANDATORY UNBOXING VIDEO REQUIREMENT

For claims involving:

• Damaged products.
• Missing items.
• Defective products.
• Incorrect products.

Customers must provide a continuous and unedited unboxing video.

The video must clearly show:

• Sealed package.
• Shipping label.
• Full opening process.
• Product condition.

Claims submitted without an unboxing video may be rejected.

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1. NON-RETURNABLE ITEMS

The following items are generally non-returnable:

• Personal care products.
• Beauty products.
• Customized products.
• Clearance items.
• Gift cards.
• Digital products.
• Hygiene-sensitive products.

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1. EXCHANGES

Exchanges are subject to product availability.

We reserve the right to deny exchange requests that do not meet eligibility requirements.

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1. PROMOTIONS AND DISCOUNTS

Promotional offers:

• May be withdrawn without notice.
• Cannot be exchanged for cash.
• Cannot be combined unless specified.

We reserve the right to invalidate improperly used promotional codes.

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1. FRAUD PREVENTION

We actively monitor transactions for fraudulent activity.

We reserve the right to:

• Cancel suspicious orders.
• Request identity verification.
• Restrict customer accounts.

Fraudulent activities may be reported to law enforcement authorities.

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1. CHARGEBACK POLICY

Customers agree to contact KLYRA TRENDS before initiating payment disputes.

Fraudulent chargebacks may result in:

• Permanent account suspension.
• Order cancellation.
• Submission of transaction records to payment processors.

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1. INTELLECTUAL PROPERTY

All content on the website including:

• Logos
• Graphics
• Product descriptions
• Videos
• Images
• Branding
• Website design

is owned by KLYRA TRENDS and protected by intellectual property laws.

Unauthorized use is strictly prohibited.

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1. THIRD-PARTY SERVICES

The website may contain links to third-party websites.

We are not responsible for:

• Third-party content.
• Third-party policies.
• Third-party transactions.

Use of third-party services is at your own risk.

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1. PROHIBITED ACTIVITIES

Users shall not:

• Violate applicable laws.
• Engage in fraudulent activity.
• Distribute malware.
• Attempt unauthorized access.
• Scrape website data.
• Interfere with website functionality.

Violation may result in termination of access.

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1. DISCLAIMER OF WARRANTIES

All services and products are provided on an "AS IS" and "AS AVAILABLE" basis.

We make no warranties regarding:

• Accuracy.
• Reliability.
• Availability.
• Fitness for a particular purpose.

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1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, KLYRA TRENDS shall not be liable for:

• Indirect damages.
• Consequential damages.
• Loss of profits.
• Data loss.
• Business interruption.

Our maximum liability shall not exceed the purchase price of the product.

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1. INDEMNIFICATION

You agree to indemnify and hold harmless KLYRA TRENDS, its owners, employees, suppliers, and affiliates against claims, damages, liabilities, and expenses arising from your misuse of the website.

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1. FORCE MAJEURE

We shall not be liable for delays or failures caused by events beyond our control including:

• Natural disasters.
• Pandemic outbreaks.
• Government actions.
• Internet outages.
• Transportation disruptions.
• Labor strikes.

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1. GOVERNING LAW

These Terms shall be governed by the laws of India.

All disputes shall be subject exclusively to the jurisdiction of the courts of Kerala, India.

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1. CHANGES TO TERMS

We reserve the right to modify these Terms at any time.

Continued use of the website after updates constitutes acceptance of the revised Terms.

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1. CONTACT INFORMATION

KLYRA TRENDS

Email: klyratrends@gmail.com

Phone:
+91 9995274348
+91 8138963626

Address:
KLYRA TRENDS
Near Kakkanad
Kochi, Kerala
India

Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM IST