Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with KLYRA TRENDS. This Shipping Policy outlines our shipping procedures, delivery timelines, and customer responsibilities.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

During periods of high order volume, processing times may be extended.

Shipping Time

Estimated delivery times:

  • India: 5–15 Business Days

  • International Orders: 10–30 Business Days

Delivery times are estimates only and may vary depending on location, customs clearance, courier services, weather conditions, public holidays, and other factors beyond our control.

Dropshipping Fulfillment

KLYRA TRENDS operates through trusted third-party suppliers and fulfillment partners.

As a result:

  • Products may be shipped directly from supplier warehouses.

  • Multiple items in the same order may arrive in separate packages.

  • Packaging may vary depending on the supplier.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Free shipping promotions may be offered on selected products or orders.

Order Tracking

Once your order is shipped, tracking information will be sent to your registered email address or phone number, where available.

Tracking updates depend on the courier service and may take several days to appear.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

KLYRA TRENDS is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

Additional shipping charges may apply for reshipment.

Delayed Deliveries

While we strive to ensure timely delivery, we are not responsible for delays caused by:

  • Courier service disruptions

  • Customs clearance procedures

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Transportation issues

  • Supply chain disruptions

Lost or Stolen Packages

If tracking indicates that a package has been delivered, KLYRA TRENDS is not responsible for lost or stolen packages after delivery.

Customers should contact the shipping carrier directly for assistance.

Customs, Duties, and Taxes

International customers may be required to pay customs duties, import taxes, or other local fees imposed by their country.

These charges are the responsibility of the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, missing, or incorrect item, you must contact us within 48 hours of delivery.

A clear unboxing/open-box video is mandatory for all such claims.

The video must:

  • Show the sealed package before opening.

  • Clearly display the shipping label.

  • Show the complete unboxing process without cuts or edits.

  • Clearly show the issue with the product.

Claims submitted without a valid unboxing video may not be eligible for replacement or refund.

Contact Us

For shipping-related questions, please contact:

KLYRA TRENDS

Email: klyratrends@gmail.com

Phone:
+91 9995274348
+91 8138963626

Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM (IST)